Privacy policy

Effective Date: 6-11-2025

This Privacy Policy describes how herbs. (“we”, “us”, “our”) collects, uses, and protects your information when you visit or make a purchase from www.sniffherbs.com (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

Personal Information:

When you place an order, contact us, or sign up for updates, we may collect:

  • Full name

  • Email address

  • Shipping address

  • Phone number (if provided)

  • Payment details (processed securely via third-party services)

Non-Personal Information:

  • Browser type

  • IP address

  • Device information

  • Cookies and usage data

2. How We Use Your Information

We use your data to:

  • Process and ship orders

  • Send order updates and tracking info

  • Respond to customer service requests

  • Email marketing (only if you opt in)

  • Analyze website performance and improve UX

We do not sell or rent your personal information.

3. Sharing Your Information

We may share your data with:

  • Shopify (our ecommerce platform)

  • Third-party payment processors (e.g. Stripe, PayPal)

  • Shipping and logistics partners

  • Legal authorities if required by law

All partners are contractually obligated to keep your data secure.

4. Cookies

We use cookies to:

  • Keep your cart active

  • Remember your preferences

  • Track website performance (via analytics tools)

You can disable cookies through your browser settings.

5. Data Security

We follow industry best practices to protect your information, including:

  • HTTPS encryption

  • Secure third-party payment processing

  • Limited data access internally

6. Your Rights (EU GDPR)If you are an EU resident, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Object to processing

  • Withdraw consent at any time

To exercise your rights, email us at info@sniffherbs.com.

7. Retention

We retain your personal information for as long as necessary to:

  • Fulfill your orders

  • Comply with tax and legal obligations

  • Resolve disputes

8. Third-Party Links

Our Site may contain links to external sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. The most recent version will always be posted on this page.

10. Contact

If you have questions or requests, contact us at:

📩 info@sniffherbs.com
🌐 www.sniffherbs.com